FAQs
1. I made a mistake with my order. How do I change it?
Please contact us at support@mrallsorts.shop for any updates as soon as possible. We can update the shipping information as long as the order has not been shipped yet.
2. How can I track my shipment?
Once your order is shipped, you should receive a shipment confirmation number within 24-48 hours via email, allowing you to Track Your Package. You can use our tracking page to monitor the status of your order.
3. How long until I receive my package?
Presently, we offer standard free shipping with an estimated delivery window of 5–7 days for all orders.
4. How can I get in touch with mrallsorts.shop for support?
For any queries or assistance, don't hesitate to contact our customer support team. You can reach us via email at support@mrallsorts.shop or by using the Contact page on our website.
5. What should I do if my order hasn’t arrived?
If your order has not arrived within 15 days, please allow for an additional 5 days. After 20 days, if the order is still missing, we will issue a full refund.
6. How is my personal information collected and used?
We collect personal information like your device details and purchase information to process orders and improve user experience. For more details, see our Privacy Policy.
7. What is the process for returning an item?
To return an item, you must initiate the return within 14 days of delivery. The product must be in like-new condition, and return shipping costs may apply.